Protection of Personal Information
jeetbuz Privacy Policy
Your personal information is entrusted to us — so this policy clearly sets out how jeetbuz collects that information, where it is stored, and how it is kept secure.
1 Introduction and Scope
jeetbuz places the highest importance on the privacy of its users. This privacy policy ("Policy") explains what personal information is collected when you use the jeetbuz platform, how it is used, who it may be shared with, and what rights you have over your information.
This policy applies to the jeetbuz website, mobile application, and all related digital services. By registering an account, using the services, or browsing the platform, you confirm that you have read and understood this policy.
jeetbuz only serves users aged 18 or above — however, for all casino and betting activities in Bangladesh the minimum age is 21+. We do not knowingly collect information from minors.
2 Information We Collect
We collect two types of information — information you provide directly, and information generated automatically while you use the platform.
2.1 Information You Provide Directly
- Full name, date of birth and nationality
- Email address and mobile number
- Password (stored in encrypted form)
- Government-issued ID details provided for identity verification
- Payment details required for financial transactions (such as bKash, Nagad, Rocket, Upay or bank account details)
- Messages and complaints sent via support chat or email
2.2 Information Collected Automatically
- IP address and device type
- Browser version and operating system
- Visit times, page browsing patterns and session duration
- Information collected through cookies and similar tracking technologies
- Game play history and betting activity logs
3 Purpose of Data Collection
jeetbuz uses collected information for specific and lawful purposes. The main purposes are listed below:
- Enabling account registration and management
- Identity verification and age confirmation (21+)
- Processing deposits and withdrawals
- Preventing financial fraud, money laundering and other fraudulent activity
- Providing customer support and resolving user complaints
- Managing applicable bonuses and promotional offers
- Improving site functionality and resolving technical issues
- Monitoring user behaviour as part of responsible gaming efforts
4 Data Storage and Security
To keep your information secure, jeetbuz applies industry-standard technical and organisational measures. All data is transmitted via SSL (Secure Sockets Layer) encryption, which prevents unauthorised access by third parties.
4.1 Technical Security
- TLS/SSL encryption active on all connections
- Passwords stored using a one-way hashing algorithm
- Automatic alerts when unusual login activity is detected on an account
- PCI-DSS-compliant processing channels for payment information
- Regular system security reviews and vulnerability testing
4.2 Data Retention Period
jeetbuz retains your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations.
5 Sharing Information with Third Parties
In certain circumstances jeetbuz may share your information with specific third parties. Such sharing is always limited and purpose-specific:
5.1 Payment Processors
Transaction information necessary to complete deposits and withdrawals is shared with bKash, Nagad, Rocket, Upay and relevant banks. These providers are governed by their own privacy policies.
5.2 Game Software Providers
Minimum necessary information is shared with game studios including Pragmatic Play, Evolution, PG Soft, JILI, Spribe and others for the purpose of operating games.
5.3 Legal Obligations
Information may be provided to authorities where required by a court order, a lawful request from an investigative body, or applicable law.
6 Cookies and Tracking Technologies
jeetbuz uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help remember your preferences and settings on future visits.
6.1 Types of Cookies
- Essential Cookies: Used to maintain login sessions and ensure security — the site cannot function without these.
- Functional Cookies: Used to save language preferences and user settings.
- Analytics Cookies: Used to understand how different sections of the site are being used.
You can control cookies by changing your browser settings, but disabling certain cookies may cause some site features to not work correctly.
7 User Rights
You have certain fundamental rights over your own information. jeetbuz respects these rights and helps you exercise them:
- Right of Access: You can find out at any time what information of yours we hold.
- Right to Rectification: You can request that incorrect or incomplete information be corrected.
- Right to Erasure: In certain circumstances you can request that your information be deleted, though this may not be fully possible where legal obligations apply.
- Right to Object: You can object to your information being processed for specific purposes.
- Data Portability: You can request your account information in a structured, readable format.
To exercise these rights, contact our support team via live chat or email. We provide support in both Bengali and English, 24 hours a day, 7 days a week.
8 Responsible Gaming and Data Use
jeetbuz believes gaming should be for entertainment and should not cause harm to any user. To this end, we analyse user activity data to identify unusual betting patterns. Our Responsible Gaming section explains how you can set deposit limits, use self-exclusion, and take breaks.
Information collected for this purpose is used solely to protect the user — not for any marketing or third-party activity.
9 International Data Transfers
jeetbuz's servers and data processing facilities may be located in various countries. Appropriate safeguards are ensured for any international data transfer so that your information remains protected to the standards described in this policy.
10 Policy Changes and Updates
jeetbuz reserves the right to amend this privacy policy when necessary. For significant changes, we will send a notice to your registered email address and display an announcement on the site. Continuing to use the site after a change will be taken as acceptance of the updated policy.
To learn more about our platform, visit the About Us page, which contains information about jeetbuz's operations and values.
If you have any questions or need clarification, answers to common questions can be found in our FAQ section.
11 Contact
If you have any questions, complaints or requests relating to your rights under this privacy policy, please contact our support team: